Each organisation requires a mix of different kinds of skills and experience in order to achieve its current business objectives, and recruits people to provide these. However, there are two main challenges involved:
Firstly, retaining the people who have built up expertise which is critical to the organisation
Whilst good terms and conditions and employee relations can help to retain good staff, inevitably some will pursue opportunities elsewhere, and some will retire. It is vital therefore to identify those who have business-critical knowledge, and to have practices in place to retain as much of their knowledge as possible.
Secondly, anticipating how the organisation's skill and knowledge needs will change in the future, to inform staff development and recruitment plans.
This links directly with business strategy and effective scanning of trends which will impact on the organisation over the next five years.
IDEAction offers techniques for dealing with both sets of issues, using knowledge mapping techniques and a set of methods for knowledge transfer and staff development. These draw on experience from a range of successful organisations.
Please contact us to discuss how we can help you ensure you have the people with the right skills and knowledge to face the challenges of the future.
