Working with Knowledge
Knowledge is at the heart of any business, whether it involves critical production processes, customer requirements, new technology or knowing what your competitors are doing.
Within an organisation, sharing of knowledge is vital to get different departments working together effectively, and to learn from success and failure. Strategic messages need to reach those in operations, and performance data must get back to management. Obstacles to knowledge working need to be overcome. Advantages can be gained through the learning of others, by the careful use of case studies.
It's critical to have people with the right knowledge now, and in the future. There's always a risk of losing people with valuable knowledge, but the impact can be minimised even though much of this knowledge is tacit.
People can work better together by being open to ideas and experience offered by others, and knowing how to get the best from information technology. This leads to real time savings and improvements in performance and quality.
An Intelligent Organisation applies these principles to achieve its strategic objectives, adapting quickly to a rapidly changing environment.
IDEAction can help you to assess how well your organisation is capturing and using the knowledge required for success. You will see where the priorities lie for improvement, and prepare an action plan to achieve early business benefits.
The IDEAction approach draws on experience and techniques developed at Scottish Enterprise and by the private sector. It's a flexible approach, adapted to suit the needs of each client.
Contact us to find out how we can work with your organisation to achieve better results by working better with knowledge.
Read more about the experience and the techniques referred to above in the About Us section, or in the more detailed pages listed below:
Types and uses of knowledge in organisations
Learning from success and failure - action-based learning
Obstacles to knowledge sharing and learning
